FAQ

It is recommended to keep them in a dry and cool place, away from direct sunlight andmoisture. Consider using vacuum-sealed bags to keep moisture, odors, and bugs away.

The quality of your prints depends on both the printer and the filament used. To achievethe best results, it's advisable to fine-tune the slicing parameters to discover the optimasettings for various filaments and printers.

The nozzle might be too distant from the bed. Ensure that your heated bed is both leveland clean. Additionally, confirm that your printing and bed temperatures are within thecorrect range; adjust them if necessary. When working with specialty filaments like ABSASA, and others, consider reducing the first layer print speed to enhance your chances ofsuccess.

You will receive an email to the address you ordered with.

Once your order is fulfilled, you will receive a confirmation email update containing the shipment tracking details and estimated time of delivery for yourorder. Please note that packages will be shipped Monday for orders received from 12:00 p.m. CST Friday and over the weekend.

If you recently placed your order but haven't received tracking information, it's likely because the order hasn't shipped yet. Amazon Fulfillment typically processes and ships orders within 12 hours, but sometimes it can take a few days. If you need to know the latest delivery date, please email us with your order number at lovoon3d@hotmail.com

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